WEIGHT: 57 kg
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The first room I was given had no windows. The second one was better. Decor of the room was fine and bathroom was clean and proper but the smell on smoke was quite bad. The hotel is not offering any non smoking rooms. There was no wifi available in my room at all. Breakfast was better than expected though. There was a big construction going on outside so my room was noisy and the pool was also closed.
Hello NennaF, Thank you very much for taking the time to write a review of your recent stay with us here at NagaWorld. We take our reviews and customer feedback seriously and are very unhappy to hear about your recent stay and the issues you encountered while with us here in Phnom Penh. As such, we would like to invite you to contact us directly via feedback nagaworld.
Thank you so much and we hope to hear from you shortly. Warm Regards, NagaWorld Team. This hotel is Las Vegas en Phnom Penh. If you like to gamble this is the place for you. Restaurants are surprisingly good given that they appear to be very under-utilised. Maybe the punters are too busy gambling! Rooms are definitely not great but I suspect few of the guests notice too much. No internet except in the lobby. Obviously this hotel is doing very well but definitely not a hidden gem if you want to experience Cambodia.
We are constantly working to upgrade our guests experience here and your comments are very valuable to us. We are glad to hear that you enjoyed parts of our resort complex. As you notice, there are many changes happening here and we expect to make some significant improvements to our resort in the very near future. We invite you to send us more details of your experience so that we may review further to feedback nagaworld. We truly hope you will consider coming back on your next visit to Phnom Penh!
The casino was full of prostitutes it was like staying in a brothel. When complaining the staff couldn't care less we did finally move rooms but really can't say it was a huge improvement but at least we had hot water. I would say if you're looking for a hotel in phnom penh then go to the hotel paradiso it was half the price and absolutely amazing.